Ways to Contact Us
Ways to Contact Us
Correspondence
WEA Trust
PO Box 259537
Madison, WI 53725-9537
Phone
800-279-4000
Fax
608-276-9119
Hours
Mon - Thurs: 8:00am-4:30pm • Fri: 8:00am - 1:00pm • Sat - Sun: Closed
We will be closed for major US holidays. For 2025 and 2026, these include Christmas Eve (12/24), Christmas Day (12/25), New Year’s Eve (12/31), New Year’s Day (1/1), Memorial Day (5/25/26), Day before Independence Day (7/3/26), Labor Day (9/7/26), Thanksgiving Day (11/26/26), Day after Thanksgiving (11/27/26), Christmas Eve (12/24), Christmas Day (12/25), and New Year’s Eve (12/31).
When you should contact us.
In Case of
Death
If you’ve lost a loved one, we can help you access Life Insurance Benefits.
Change In
Provider
To ensure long term care reimbursement happens smoothly, let us know of provider changes.
Change of
Address
Let us know when you’ve moved, so we can mail information to the correct address.
Change In
Care
Let us know of changes in care plans or providers, so we can continue to reimburse you for long term care costs based on your coverage.
Change In
Power of Attorney
We will need updated documentation if you change your power of attorney designation or other designations.