Ways to Contact Us
Ways to Contact Us

Correspondence
WEA Trust
PO Box 259537
Madison, WI 53725-9537

Phone
800-279-4000

Fax
608-276-9119
Hours
Mon - Thurs: 8:00am-4:30pm • Fri: 8:00am - 1:00pm • Sat - Sun: Closed
We will be closed for major US holidays. For 2024, these include New Year’s Day (1/1), Memorial Day (5/27), Independence Day (7/4), Labor Day (9/2), Thanksgiving Day (11/28), Day after Thanksgiving (11/29), Christmas Eve (12/24), Christmas Day (12/25), New Year’s Eve (12/31).
When you should contact us.
In Case of
Death
If you’ve lost a loved one, we can help you access Life Insurance Benefits.
Change In
Provider
To ensure long term care reimbursement happens smoothly, let us know of provider changes.
Change of
Address
Let us know when you’ve moved, so we can mail information to the correct address.
Change In
Care
Let us know of changes in care plans or providers, so we can continue to reimburse you for long term care costs based on your coverage.
Change In
Power of Attorney
We will need updated documentation if you change your power of attorney designation or other designations.